How to Wipe Your Data Before Selling Your Phone or Computer
Selling or trading in your old phone or computer feels great—until you realize months later that some stranger might still have access to your old emails, photos, or even banking app logins.
I’ve been in the data recovery and device refurbishment game for over 12 years now, helping folks (and companies) securely wipe thousands of devices before they change hands.
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I’ve seen the horror stories: a client who “factory reset” their Android only to have the buyer contact them about lingering Google account locks, or the guy who sold his MacBook without signing out of iCloud and ended up with remote lockouts messing up the new owner’s life.
The truth is, a quick factory reset often isn’t enough on its own, especially if you skip the prep steps. Modern devices encrypt data by default, which helps a ton, but sloppy habits leave doors open.
Here’s the battle-tested process I walk people through every week to make sure your personal info is truly gone.
Step 1: Back Up What You Actually Want (and Double-Check It)
Don’t wipe anything until your memories and files are safely backed up elsewhere. I’ve had people skip this and lose irreplaceable family photos because their iCloud backup was months old or their Google Photos sync failed.
- For phones: Use iCloud for iPhone or Google Drive/One for Android. But don’t rely solely on cloud—transfer photos/videos manually via computer if they’re huge. Apps like WhatsApp, Signal, or authenticator tools need their own backup/transfer steps (export chats, migrate 2FA codes).
- For computers: External drive, OneDrive, Google Drive, or Time Machine for Mac. I once had a client who backed up everything except their browser passwords—ended up locked out of accounts for weeks.
Pro tip from experience: After backing up, actually restore a file or two to your new device to confirm it’s there. Cloud backups can glitch.
Step 2: Sign Out of Everything and Remove Accounts
This is where most people mess up—and it’s the #1 cause of post-sale headaches.
- iPhone/iPad: Go to Settings > [Your Name] > Sign Out (at the bottom). Turn off Find My iPhone (it requires your Apple ID password). Remove any payment methods or subscriptions tied to Apple ID.
- Android: Settings > Accounts > Remove Google account (and any others like Samsung, work accounts). Disable Factory Reset Protection by removing the primary Google account first—otherwise, the new owner gets locked out after reset, and they’ll blame (or contact) you.
- Mac: System Settings > [Your Name] > Sign Out of iCloud. Deauthorize iTunes if you used it. For older Macs without Erase All Content and Settings, sign out manually.
- Windows PC: Settings > Accounts > Sign out of Microsoft account. Remove any linked work/school accounts. Log out of browsers, email clients, password managers—everything.
Real-world mistake I’ve seen repeatedly: Forgetting to remove an eSIM profile on newer phones. The buyer ends up with your carrier plan tied to it, or it causes activation issues.
Step 3: Encrypt If Needed (Mostly a Non-Issue Now, But…)
Modern phones (iOS since forever, Android since ~2015) automatically encrypt storage. On older Androids, I always told people to manually encrypt first (Settings > Security > Encrypt phone), then reset—it overwrites remnants better. But today, skip this unless your device is ancient.
For computers:
- Macs with Apple silicon or T2 chips handle secure erase natively.
- Windows: If BitLocker was on, you’re good; otherwise, the built-in reset with “clean the drive” helps.
Step 4: Perform the Actual Wipe
Now the main event—securely erase data so nothing recoverable remains.
For iPhone/iPad (iOS 15+):
- Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.
- Enter your passcode/Apple ID if prompted. It wipes encryption keys, making data unrecoverable even with forensic tools. Takes 5–15 minutes.
For Android:
- Settings > System > Reset options > Erase all data (factory reset).
- Confirm and let it run. On Samsung or others, it might be under General Management > Reset.
- Extra paranoia (what I do for high-value clients): After reset, fill storage with junk (record a long video until full), then reset again. Overkill for most, but it overwrites any leftover bits.
For Mac:
- If your Mac supports it (most M-series and recent Intel): System Settings > General > Transfer or Reset > Erase All Content and Settings. Super clean—one click wipes data, signs out of iCloud, etc.
- Older Mac: Boot to Recovery (Command + R), use Disk Utility to erase the drive (APFS format), then reinstall macOS. Don’t skip reinstalling—leaves it ready for setup.
For Windows PC:
- Settings > Update & Security (or System > Recovery) > Reset this PC > Remove everything.
- Choose “Clean the drive fully” (takes longer but is better for SSDs/HDDs). This overwrites data, making recovery nearly impossible for average buyers.
I’ve tested “wiped” drives with recovery software—basic resets leave fragments; the “clean” or encryption-key wipe leaves zilch.
Step 5: Final Checks and Physical Prep
Power on the device after wiping—it should boot to the setup screen like new. If it asks for your old account, you skipped signing out.
Remove the SIM card, any SD card, cases, etc. For laptops, clean them up—wipe fingerprints and dust.
Common pitfalls I’ve witnessed:
- Skipping account removal → Activation/FRP lock hell for buyer.
- Not backing up authenticator apps → Locked out of banking/crypto.
- Assuming “delete files” is enough—nope, remnants stay until overwritten.
- Selling without testing the wipe—the buyer calls you angry.
Follow these steps, and you’ll sleep easy knowing your old phone or computer is truly clean. In over a decade, the only times data leaked post-sale were when someone rushed and skipped signing out. Take the extra 30 minutes—it’s worth it for peace of mind.
Got a specific device model you’re working on? Drop the details, and I can tweak the steps. Stay safe out there.

